Messages
Read and answer Instagram direct messages from one shared inbox, so no customer question goes unanswered.
Zintekz · Auckland, New Zealand
Manage messages, comments, content, customer interactions and analytics through connected digital platforms — from one place, with your team.
New comment on your post
Rule matched: “how much” → send price privatelyPrivate reply · Direct message
Kia ora Aroha! The Rimu table lamp is $149 NZD, with free shipping across New Zealand. Want the link?
Yes please!
What we build
Zintekz brings the conversations that happen on your business's social accounts into a single, organised workspace.
Read and answer Instagram direct messages from one shared inbox, so no customer question goes unanswered.
Follow comments on your posts and reply publicly, or send a private reply straight to the person who asked.
Prepare and manage posts and captions for connected accounts, published at the direction of the account owner.
Keep the full history of each customer conversation in one place, so your whole team answers with context.
See message volumes, response times and engagement across connected accounts, week by week.
Suggested and automated replies driven by rules and product information you control and can review at any time.
How connection works
Zintekz connects to Instagram only through Meta's authorised APIs, and only with the permissions a business grants.
Businesses sign in on Instagram's official authorisation screen. We never ask for, see or store your Instagram password.
We only access what you explicitly authorise — such as messages or comments — and only for the features you switch on.
Remove access from your Instagram settings in one step, and ask us to delete any stored data through our data deletion process.
About
Zintekz Limited is a New Zealand technology company developing software for social media management, customer messaging and AI-assisted business communication.
We help businesses respond faster and more consistently to the people who reach out to them, while keeping each business in control of its own accounts and data.
aroha.mLove this lamp! How much is it? 😍2m · Reply